- K9 Sport Sack® uses USPS for all domestic orders. Average shipping time is 2-5 days. If delays occur on your package, please contact USPS as they are the carrier and delivery service. (If expedited shipping is needed please contact customer service directly for a quote.)
- K9 Sport Sack® uses the US Postal Service, DHL or UPS for international orders and shipping times can vary from 2-5 weeks or 3-5 days depending on the method chosen at checkout.
International orders are subject to import taxes, customs, duties, and brokerage fees. Your order may be held by your customs office until fees are paid. In these cases K9 Sport Sack® is not responsible for collecting/charging these fees. Therefore, it is the duty of the customer to be aware of charges that may occur at the time of delivery/pickup for imported goods. If a package is refused for this reason a refund for the product will not be issued until the package is returned to K9 Sport Sack®.
- K9 Sport Sack® is not responsible for any delays in the shipment caused by invalid addresses, carrier delays, or custom duties/ taxes. If a delay does occur please contact your local post office or the carrier it was shipped with to find out more information.